Privacy Policy

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Company Name: 528 Digital
Company Number: 14899977
Registered Office: 6 Abbots Quay, Monks Ferry, Birkenhead, Merseyside, United Kingdom, CH41 5LH

1. Introduction

At 528 Digital ("we", "us", "our"), we are committed to protecting your privacy and ensuring your personal information is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains what data we collect, how we use it, and your rights.

2. Who We Are

528 Digital is a company registered in England and Wales (company number 14899977). We act as the data controller for the personal information we collect about you.

3. Information We Collect

We may collect and process the following types of personal data:

  • Provided directly by you: Name, email address, telephone number, postal address, job title, company name, payment details, and any other information you choose to give us.

  • Automatically collected: IP address, browser type, operating system, pages visited, time spent on our site, and cookies or tracking data.

  • From third parties: Information from analytics providers, payment processors, and business partners.

4. How We Use Your Information

We process your personal data to:

  • Provide, operate, and improve our services

  • Communicate with you about your account, projects, or enquiries

  • Process payments and manage billing

  • Send you marketing communications (only if you have opted in)

  • Ensure website security and prevent fraud

  • Comply with legal obligations

The lawful bases for processing include consent, contractual necessity, legal obligations, and our legitimate business interests.

5. Sharing Your Information

We may share your personal data with:

  • Trusted service providers such as hosting, payment processing, marketing, or IT support services

  • Legal and professional advisers

  • Government authorities if required by law

Where we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place.

6. Data Retention

We will keep your personal data only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes.

7. Security Measures

We take appropriate technical and organisational measures to protect your data, including encryption, access controls, and secure storage systems.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time (where processing is based on consent)

  • Request data portability

  • Complain to the UK Information Commissioner’s Office (ICO)

9. Children’s Data

We do not knowingly collect personal information from children under 16 years old.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or by email.

11. Contact Us

If you have questions or wish to exercise your rights, contact:

Email: hello@528digital.co.uk
Address: 6 Abbots Quay, Monks Ferry, Birkenhead, Merseyside, United Kingdom, CH41 5LH